Refund policy

REFUND POLICY

30-DAY MONEY-BACK GUARANTEE

At Everly, we stand behind our products and want you to order with confidence. That is why every order is covered by our 30-Day Money-Back Guarantee, under the terms below.

ELIGIBILITY FOR REFUNDS

To be eligible for a refund:

• Your refund request must be sent within 30 days of the delivery date.
• Please include your order number in your request.
• You do not need to send the product back. Returns are not required.
• Shipping fees are non-refundable.

Approved refunds are issued to your original payment method, usually within 5–10 business days.

NOT ELIGIBLE FOR REFUNDS

• Refund requests sent more than 30 days after the delivery date
• Orders purchased from third-party sellers or platforms; the guarantee only applies to orders placed directly on our official website
• Requests outside the terms of this policy

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you received the wrong item, email us a photo together with your order number. We will send a replacement or give you a full refund, whichever you prefer.

AGREEMENT TO POLICY

By completing a purchase on our website, you acknowledge and agree to this Refund Policy.

CONTACT CUSTOMER SUPPORT

For refund requests or questions, email us within the 30-day window at support@try-norevia.com. We reply within 24 hours on business days.